How do I set up the Agency Profile? How do I view and edit my Agency's Profile? How do I create and post volunteer Needs? Once you have entered your volunteer Need, you can edit details, view the Need as volunteers would see it and review responses for each Need. You may also directly message volunteers for the specific Need. How do I use keywords to get my Need noticed? Can we post unlimited Needs? Can I link the Needs I post on Volunteer United to my agency’s website? Do I get notified when someone has responded to my Need? Can I only allow certain volunteers to access my Needs? Go to your Agency Manager panel by clicking MY AGENCY on the top menu, go to the NEEDS tab and click on the NEED (or click to create a new Need). Scroll down to the Privacy field and select PRIVATE. If you are creating a NEWNEED, complete all other applicable fields. Click CREATE NEED or UPDATE NEED as applicable at the bottom of the page. Go back to your NEEDS tab and select VIEW for the need you would like to share. Copy the URL link and send it to your team contact. You can share this private link with your company contacts. You can always make the NEED Public if your contact is unavailable to volunteer this year. USER GUIDE FOR AGENCIES:
INITIAL SET UP
Volunteer United can be a great marketing tool for your organization. Each agency has an individual profile to share information about the organization’s mission, leadership, focus areas, social media accounts, photos and videos. To set up a new Agency Profile, click here. To login to your existing profile, click here.
Once you are logged in, you can toggle back and forth from your individual profile and your Agency Manager page. To view the Agency Manager page, look on the top tool bar and select MY AGENCY. You can edit your organization's needs and information there. POSTING NEEDS (VOLUNTEER OPPORTUNITIES)
To create a volunteer opportunity (known as a “Need”) you will need to be logged into your profile. Click MY AGENCY at the top, select the NEEDS tab on your profile; then click ADD NEW NEED. Complete the form fields and submit.
When a volunteer conducts a search on the volunteer site, they type a keyword into the search box related to the type of Need they are looking for. When you write your Need listings, think about what terms someone might use to search for it and include those words in the title and/or description of your listing.
There is no limit. You may post as many Needs as you want. You have unlimited characters for descriptions; however, we recommend keeping it short and to the point, especially for mobile users.
Yes! To find the link, log into your Agency Profile, click on the MY AGENCY on the tool bar. Click NEEDS and select the NEED you would like to link.Copy the NEED LINK URL to be used on your website, newsletter, emails, etc.
Yes, you will get an email from volunteer@uwayac.org when a volunteer has responded to your Need. Then you can log in to your profile to see the details. Please update your email settings to make sure that volunteer@uwayac.org is not going to your junk mail so you receive future communication. If these communications become overwhelming, we recommend to set up a “rule” in your inbox to capture site emails and review them on a regular basis. Here are instructions for Outlook and Gmail.
Yes! Volunteer United agency managers can make a NEED private to both individual volunteers and teams. This capability is particularly useful for corporate volunteering, as you can give companies and other organizations exclusive access to respond to certain Needs. To make a Need private:Additional Resources
Still Have Questions?
We're here to help! Contact us at volunteer@uwayac.org
